Digital Menu Boards Steal the Show at Tim Hortons

Would you like a double-double to drink while you’re reading that Digital Menu Board?   Canadian coffee chain Tim Hortons is using digital menu boards (DMBs) to speed up service, introduce new products and influence in-store promotions. “Tims”, as it is affectionately called in Canada, is the largest food service operator in the country and…

Tabletop Devices Embraced by Diners

The restaurant industry is adapting their service standards by using tabletop devices to help with customer service. Traditionally, restaurant service was performed by people with specialized skills in food sales, customer service and client relations.  Waiters and waitresses have been the backbone of most restaurants but their positions are now being augmented with electronic equipment.…