What's happening in the world of Digital Engagement? Brought to you by Engagis.
Self-ordering kiosks really do increase profitability
I am passionate about kiosks but it’s even more exciting when I hear how they are impacting our customers’ financial performance. I was catching up with a customer last week – they run health food quick service restaurants – and he was so excited about their improved performance that he shared some of his metrics. […]
Seriously, in the age of mobiles, do we still need kiosks?
This is a question I’m often asked, and the answer is yes. Touch screen kiosks definitely have their place, and will do for a long time yet. Not only do kiosks have some distinct advantages, they provide a bridge from the ‘paper world’ to the mobile app world. The use of kiosks should be built […]
If you don’t serve your customers, somebody else will
When escaping to the snow for a weekend, I’ve often watched the procession of buses arrive at food and petrol service centres that you see along the major highways, and think about all the willing, cashed up and hungry people getting off the bus, in search of food – quickly – before they were summoned […]