How Engagis can Help you Improve Your Visitor Management Systems Through Technology
Discover how technology is transforming visitor management systems, creating a seamless and secure experience for both businesses and visitors. Self-service kiosks and mobile apps expedite check-ins, while integrated security features provide controlled access and safeguard data. With improved data accuracy and compliance, businesses can personalise visitor interactions, fostering loyalty and leaving a lasting positive impression. In this article, we will explore the transformative power of technology in modernising visitor management systems, and Engagis’s professional capabilities to help you achieve this.
(1) Streamlining Check-in Processes
Incorporating technology into visitor management systems significantly streamlines the check-in process, benefiting both visitors and businesses alike. By leveraging self-service kiosks and mobile apps, businesses can revamp the way visitors are processed upon arrival. Self-service kiosks provide a user-friendly interface that allows visitors to register themselves. With easy-to-follow prompts, they can input their information, specify the purpose of their visit, and even print out visitor badges, all without the need for manual assistance. This automation not only reduces wait times but also minimises the workload for reception staff, allowing them to focus on other important tasks.
Engagis offers several visitor management tools, including our self-service and staff-assisted kiosks, which are manufactured in Australia. These kiosks are built to last in high-traffic retail and workplace environments with easy-to-use touch screens and can be installed at the entrance of your space to streamline the check-in process. We also have a digital concierge software platform that helps manage and modernise queueing for service based retail environments.
(2) Enhancing Security Measures
Technology plays a pivotal role in elevating the security measures of visitor management systems, addressing the ever-growing concerns of businesses regarding safety and risk management. By integrating advanced security features, businesses can ensure a secure environment for their premises and personnel. One of the key enhancements technology brings is the integration of access control systems with visitor management platforms. This integration enables businesses to assign specific access permissions to visitors based on their purpose of visit and predefined criteria. As a result, only authorised visitors gain entry to designated areas, reducing the risk of unauthorised access and potential security breaches.
One way that we cater to visitor management security is through our Visitor Manager application, installed on in-house devices or kiosks. This visitor management software allows for complete customisability, set up to reflect your brand and its brand guidelines. In addition to this, visitor management applications can also be set up to prompt visitors with important information such as terms and conditions, emergency procedures or induction processes, further enhancing the level of security in your business space.
(3) Improving Data Accuracy and Compliance
With advanced visitor management platforms, businesses can capture and store visitor data securely. This information, such as preferences, previous interactions, and interests, can be leveraged to create personalised experiences for returning visitors. Upon subsequent visits, the system can recognise the visitor and tailor the check-in process, at times greeting them by name and offering a seamless check-in experience. Moreover, businesses can use data analytics to gain insights into visitor behaviour and preferences. This information allows them to design targeted marketing messaging or special offers based on individual interests. By leveraging technology to personalise interactions, businesses can create a more memorable visitor experience and foster customer loyalty.
Our Cloud-based CMS program allows companies to track visitor information and locations in real-time, across multiple locations in one application. It is completely customisable, meaning that you can define your visitor types and the data you’d like to collect from them. It then stores this information and offers detailed user reports based on what you choose to track.
Engagis stands ready to support your business in embracing these advancements. With our professional capabilities, we can help you achieve a seamless and secure visitor management solution that aligns with your unique needs and elevates your business’s overall visitor experience. Embrace the future of visitor management with Engagis and embark on a journey of enhanced efficiency and satisfaction for both your business and your visitors. Contact us today.