Journey Mapping Workshop

Strategically plan how to engage your customers online and in person

A powerful, strategic workshop, normally for larger organisations, where we analyse all the customer touchpoints in your business: online, on your premises, at home, in transit, etc. Apart from fully understanding your customer’s journey from research to sale, you will learn how you can influence and accelerate this journey using an integrated digital media approach including your website, digital signage, e-commerce, online appointment setting, concierge services, webinars, wayfinders, interactive learning, visitor management, interactive kiosks, holograms, etc.