Customer Stories

Michael Hill

Microsoft Teams Rooms and Conferencing Technology

Michael Hill, a well-established Australian and international jewellery brand, sought to enhance collaboration and productivity for its 280 employees at their new headquarters in Brisbane.

Quest Apartments

Video conferencing for an improved meeting experience

Quest needed to be able to reach franchisees around Australia, Singapore and other partners near and far. Needing a best-in-class, reliable system, Quest reached out to Engagis.

Medibank

Supporting Medibank’s Customer Engagement & Health Conversations Through Digital Signage

Medibank, a leading health company, collaborated with Engagis to enhance their members’ experience at their stores by leveraging digital signage solutions.

Their goal was to inform, educate and connect customers to the “Live Better” program and other health services.

Lids

Enhancing in-store customer experience using retail technology

Renowned American headwear and apparel brand Lids has expanded into the Australian market alongside the two Australian NBA stores.

Engagis helped transform their stores into an interactive and unforgettable customer experience using modern retail technology and digital signage solutions.

Suncorp

World-class Discovery Store | Digital signage for Suncorp’s store network

Banking and financial services is a competitive market, and customers have increasingly high expectations of their retail experience.

Learn how Suncorp created a Discovery Centre which allowed them to bring together a portfolio of brands and give their customers a rich experience – helping them discover solutions to their ‘milestone’ financial needs.

ANZ Bank

Fully integrated visitor management system

ANZ wanted to create a better ‘first impression’ for visitors and customers at its new office at Docklands, Melbourne. It also wanted to simplify and streamline the process for its employees and reception staff while maintaining a high level of security and compliance.

ANZ implemented the Visitor Manager solution by Engagis to deliver an important part of its Smart Campus project.

Thirsty Camel

Streamlined Meeting Room Technology

Engagis collaborated with Thirsty Camel to transform their office meeeting spaces through a streamlined approach. The result is a consistent and user-friendly video conferencing experience.

Telstra

Enhanced retail environment for 400+ Telstra stores

The challenge faced by Telstra, is to simplify the messaging around products and services that are often complex, plus help the customer make an emotional connection with Telstra’s broad range of offerings.

Engagis worked in partnership with Telstra to enhance its retail environment (400 stores) and create its Future Retail Environment in George St, Sydney.

Sennheiser

LED displays to strengthen brand positioning

Sennheiser launches flagship Sydney Store with large scale LED displays

Mazda

3D car configurator

Mazda wanted to create an emotional connection with its vehicles by showcasing them in real-life situations as well as helping buyers customise, visualise and accessorise their car.

Mazda rolled out a 3D car configurator across its national dealership network and is complementing this with digital signage.

Michael Hill

Impactful digital signage and retail radio for global jewellery retailer

Whilst navigating a challenging landscape from Covid-19, Michael Hill faced a myriad of tech issues caused by poor-quality digital signage equipment and an inability of their previous provider to solve these issues quickly.

Biogen

Improved workplace collaboration

As part of a strategy to improve staff collaboration, Biogen, a multinational biotechnology company decided to improve the video conferencing capabilities of their Sydney offices which were undergoing relocation.

To enhance the video conferencing experience, Biogen required ten fully functioning Microsoft Teams meeting rooms.

Calibre

Flexible video conferencing solution delivered rapidly

Calibre, a large global engineering firm were after a modern and flexible video conferencing solution. With multiple offices and working locations, Calibre required a solution that would better enable seamless collaboration between their staff members.

CitiGroup

Driving staff engagement with digital signage communications

As part of an integrated internal communications plan, CitiGroup deployed digital signage as a critical communication channel.

Their aim was to improve culture and make a big company feel like a small company.

Country Road and Witchery

Digital signage for fashion retail

Country Road and Witchery have made their stores genuine shopping destinations by engaging their customers and allowing them to browse their entire range, mix and match and hear about the latest promotions.

Target

Interactive in-store technology and digital signage

Target is one of Australia’s leading retail brands offering affordable fashion for families.

Target worked with Engagis to implement a range of interactive digital solutions to provide a more personal and emotionally engaging experience for its customers.

NAB

Virtual concierge to match customers with the most relevant staff

NAB’s flagship store in George St Sydney is more than a showcase for the NAB brand – it has been set up as an environment where NAB can pilot new products and services on a test and learn basis. In addition, the store is used to showcase products and services, educate customers and match them with staff with the right expertise.

Ted’s Cameras

Digital signage to support their vendors’ marketing

As more people turn to smart phones for their photographic needs, Ted’s has re-imagined its flagship store in Sydney to provide an immersive experience for people with a passion for photography.

Laminex

Solution finder and customised online collateral

Laminex is a leading manufacturer and distributor of decorative surfaces.

For some customers, moving from an idea to a specific design is difficult, so Laminex created its ‘Hive’ showroom in Alexandria (Sydney) where customers move along a facilitated journey from concept to reality.

Zwilling kitchenware at Myer

Interactive touch screen for better engagement and sales

Displaying your products in a retail space is only one part of the story. How do you create interest – and provide all the information, specification and usage advice the customer needs to make a purchase?

Zwilling, a German manufacturer of knives and cookware, turned to Engagis to help drive engagement and sales in their ‘mini-store’ within Myer.

City of Darwin

Wayfinding kiosks to help visitors and support local attractions

Engagis worked with the City of Darwin to build a customised wayfinding solution – using kiosks – based on the Engagis Compass platform.

Gosford Hospital

Centralised digital signage for effective health messaging

The importance of world-class healthcare and health messaging in Australia has never been as pronounced as it is now due to the lasting impacts of COVID-19.

Not long before the pandemic started in 2020, we delivered our digital signage solutions for Gosford Hospital as part of the Gosford Hospital Redevelopment Project.

Women’s and Children’s Hospital Adelaide

Digital Wayfinding for a stress-free hospital experience

Women’s and Children’s Hospital wanted to find a solution that would make the hospital as well-signed and as visitor-friendly as possible, providing clarity of direction to patients, visitors, staff and volunteers alike.

Enabling Confidence At Home (ECH)

Interactive gaming and digital signage for Australia’s first care hotel

ECH (Enabling Confidence at Home) is one of the largest integrated providers of retirement village accommodation and ageing care services in South Australia.

Engagis have worked with ECH to deliver and install digital solutions that would provide a tangible positive effect for ECH’s guests.