Eze Concierge

Enhance your visitor management process in store and online

Eze Concierge is cloud based visitor management solution. It enables companies to view visitor activity in real time. With a customisable setup, it enables companies to effectively manage visitors, send messages and run reports through a centralized interface.

Modern Reception Visitor Management

Eze Concierge optimises the arrival and sign-in process for visitors.

  • Fast and easy self sign-in of visitors, contractors and couriers
  • Instantly print badges, when a visitor or contractor signs in
  • Monitor activity in your web dashboard

Effective Queue Management

Empower staff to serve customers quickly and engage them continuously in the store.

  • SMS follow up
  • Booking confirmation emails
  • Enrolling in classes
  • Checking the availability of the staff
  • Staff member visibility of customers assigned to them
  • Move customers across the queue with simple interactions

Wait Time Display Screen

The wait time screen displays all upcoming appointments and available classes.

  • Display a live feed of the upcoming appointments and classes scheduled in a store
  • The interface can be customised to reflect your branding guidelines
  • Integrated advertising material assist to engage your audience

Powerful Event Management

Our event creation system enables your staff to schedule and manage events. Customers can view the date, time and venue of each event. Staff can enroll participants and facilitators and view seminars and classes that are available in stores across the country.

  • Create and manage events
  • Enroll participants on your website and in store
  • Display all classes available in store

Appointments and Bookings

Configure weekly and monthly rosters/booking slots with the rostering application. The entries appear on your booking website and on the staff tablet device.

  • Staff rostering and appointment booking
  • Integration with your own booking system, or
  • Custom external booking portal with your branding
  • Shared rosters across all Eze Concierge apps

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