Reduce Wait Times, Improve Service with Queue Management Software

Our queue management software helps businesses streamline customer flow, reduce wait times, and deliver a smoother overall experience. By replacing manual or outdated systems, you gain full visibility and control over how customers move through your space.

Customers can join queues, receive updates, and be notified when it’s their turn, improving satisfaction while reducing congestion and frustration. For staff, it means better organisation, improved efficiency, and less pressure during peak times.

Fully customisable and easy to manage, our solution adapts to retail, healthcare, and service environments of all sizes. Create a more organised, efficient, and customer-friendly experience from the moment people walk in.

Trusted by Australia’s leading retailers and organisations

Floor Manager

Your staff are empowered to efficiently manage queueing and service levels.

Real time store/branch overview
View waiting, serving and finished queues at a glance.

Intuitive and responsive design
Move customers across different queues with a simple touch interface.

Notifications
Send SMS reminders to your customers so they can better utlilise their wait time.

Bookings and events integration
The bookings and events module lets you manage all customer requirements from a single device.

Appointments Website

Allows customers to book appointments ahead of their arrival.

Online efficiency
Customers can easily set appointments ahead of their arrival

Email confirmation
Receive booking details in your email with the option to add to your calendar

Self Sign Up Kiosk

Customers can join a queue using a tablet or a kiosk.

Quick Sign Up
Allow customers to efficiently sign up and join the queue.

Customisable themes
Change the kiosk’s look and feel to match your company’s branding

Wait Time Display

Customers can track their progress in real time.

Large Screen View
Display store activity and make queue positions available for all customers to see.

Rich Information
Option to show comprehensive details of available slots and waiting times.

Queue Management System (QMS)

Configure and view reports across different locations.

Configure
Configure category, service, customer and visit types.

Reports
View floor activity across different dates and locations, and export to spreadsheet format.

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