Since 2007, Telstra and Engagis have worked side‑by‑side to transform the retail experience across one of Australia’s most recognisable store networks. What began with the rollout of immersive T‑Life Stores has evolved into a long‑term technology partnership supporting every major generation of Telstra’s retail formats — from the pioneering Discovery Stores through to today’s Future […]

Situation Telstra have an impressive digital signage network with digital displays found in all of their 350+ retail stores across Australia. These smart screens, provided by Engagis, are used to display product releases, promotions, content for seasonal events such as Mother’s Day and other key information. As a market leading telecommunications company, Telstra need to […]

Client Overview EssilorLuxottica, a global leader in eyewear, boasts an impressive portfolio of iconic brands, including Sunglass Hut, OPSM, Laubman & Pank Optometrists, Ray Ban, Oakley and much more. With a commitment to quality and innovation, EssilorLuxottica sets the standard in the eyewear industry. The Power of Digital Signage In today’s competitive retail landscape, visual […]

Michael Hill, a well-established Australian and international jewellery brand, sought to enhance collaboration and productivity for its 280 employees at their new headquarters in Brisbane.  Goals The main objective was to outfit their Cannon Hill office with high-quality workplace and conferencing technology. Michael Hill aimed to foster seamless communication and efficient collaboration among their teams. […]

Situation Quest Apartments’ admin office in Melbourne plays host to meetings both across Australia and overseas. They decided their audio visual operating system wasn’t doing the job they needed from it, and was costing them time and money as a result. Working out of a loud and busy office, Quest needed a high-quality new solution […]

Medibank, a leading health company, wanted to leverage digital signage to enhance health conversations with their members and customers, in their retail stores. Aligned with Medibank’s  purpose of “Better Health for Better Lives”, the brief was for the digital signage in their “store of the future” to encompass this and better communicate their broader health […]

From the US to Australia Lids, the renowned American headwear and apparel brand, recently expanded into the Australian market. Despite their recent entry, Lids already boasts a double-digit store network. To enhance the experience of their growing stores, Lids sought modern retail technology and digital signage.  Engagis Collaboration: Elevating the In-Store Atmosphere Engagis, recommended by […]

Situation Suncorp is one of Australia’s largest providers of banking, insurance and financial services. Through several mergers and acquisitions, Suncorp is now the custodian of a portfolio of well-known brands, including GIO, AAMI, Apia, Shannons and Terri Scheer. Suncorp’s vision is to be the destination for moments that matter and two of its key priorities are […]

The Challenge: Navigating Digital Complexity Bevilles, a renowned retail brand, faced several challenges on their digital transformation journey. They were using a variety of digital signage software platforms and screen providers, which created some operational difficulties and reduced the effectiveness of their digital signage. They aimed for a streamlined digital signage and music offering that […]

Business Drivers The ANZ Smart Campus project was initiated to support its ‘New Ways of Working’ strategy, which has the objective of simplifying processes for employees and improving productivity. ANZ was also conscious that visitors and customers arriving at their head office represent a ‘moment of truth’ where there is the opportunity to create a […]

Engagis partnered with Thirsty Camel to transform their Melbourne head office meeting spaces. Focused on delivering a consistent and user-friendly video conferencing experience, this collaboration aimed to simplify the complexities of contrasting technologies and platforms. Through a streamlined approach and adherence to tight timelines, Engagis demonstrated its expertise in creating efficient, technology-driven meeting room environments. […]

The Challenge Adapting to the shifting changes in technology and consumer needs is a huge priority for Telstra. Having a Discovery Store where they have showcased how they are able to engage with their customers by bringing digital to the physical environment, has provided an amazing innovation platform for a roll-out to other stores. The […]

The Situation A family-owned company with headquarters in Germany, Sennheiser designs, manufactures and sells premium audio components such as headphones, headsets, microphones and soundbars. Sennheiser has been in business for 75 years but is not as well-known as some of its higher-profile ‘mass market’ competitors. Traditionally, Sennheiser has sold the majority of its products through […]

Business Drivers In a market where buyers research extensively online and minimise the amount of time they spend in a dealership, having a buyer enter a showroom is a significant opportunity that needs to be optimised in terms of sales conversion and sales value. One challenge is that many different types of buyers will enter […]

Impactful digital signage and retail radio for a global jewellery retailer Situation Whilst navigating a challenging landscape from Covid-19, Michael Hill faced a myriad of tech issues caused by poor-quality digital signage equipment and an inability of their previous provider to solve these issues quickly. As Michael Hill’s devices were out of warranty, failure rates […]

Situation As part of a strategy to improve staff collaboration, Biogen, a multinational biotechnology company decided to improve the video conferencing capabilities of their Sydney offices which were undergoing relocation. To enhance the video conferencing experience, Biogen required ten fully functioning Microsoft Teams meeting rooms all with high quality audiovisual; display screens, cameras and audio. […]

Situation Unable to integrate Zoom or Teams with their legacy video conferencing system, Calibre, a large global engineering firm were after a modern and flexible video conferencing solution. With multiple offices and working locations, Calibre required a solution that would better enable seamless collaboration between their staff members. Solution With a rapidly approaching company-wide event […]

About Citi Citi, a global bank present in over 100 countries, was founded in 1812 as the City Bank of New York. Citi has two major business divisions operating in Australia: Global Consumer Bank and Institutional Clients Group. In other words, a business or institutional division and a retail or consumer division. Citi has over […]

The Challenge In line with their vision for integrated customer service, NAB were seeking to open a flagship branch in central Sydney, at 333 George Street, called NAB on George, and make it a showpiece of the NAB retail banking brand. Solution After deploying a full service digital transformation and an ongoing test and learn […]

The Situation Ted’s Cameras opened its first store in Melbourne in 1970, and has grown to a network of 20 stores across Victoria, South Australia, NSW, ACT and Queensland. Ted’s focus has always been bringing to its customers, the best cameras and accessories from around the world. Across its almost 50 year history, it has brought […]

The Challenge Laminex was looking to bring their entire range of home, living and lifestyle solutions to life. Retail floor space in their Alexandria showroom meant a real challenge when it came to showcasing and displaying their entire range. The Hive by Laminex was hoping to change all of that. Solution Regardless of the challenge, Laminex […]

Business Challenge Zwilling, is a German manufacturer of premium cookware including knives crockery, cutlery and saucepans. Getting attention in a crowded retail space is always challenging, but more challenging for Zwilling because it has a high price point and a broad product range. Matching the right product to each buyer is difficult to do quickly […]

“Switching on Darwin” is a $10M project that is helping to deliver on Darwin’s data-driven, people-focussed ‘smart city’ strategy where innovative technology solutions are enhancing community life and safety, improving environmental sustainability and supporting the delivery of more efficient local government services. The project has a number of streams including smart LED lighting, sensors to […]

Situation The importance of world-class healthcare and health messaging in Australia has never been as pronounced as it is now due to the lasting impacts of COVID-19. Not long before the pandemic started in 2020, we delivered our digital signage solutions for Gosford Hospital as part of the Gosford Hospital Redevelopment Project. Gosford Hospital, which […]

Situation The Women’s and Children’s Hospital in Adelaide is large and complex, with several buildings spread out across the site. As is often the case with hospitals; patients, staff and visitors found navigating this space both challenging and stressful. As such, the Women’s and Children’s Hospital wanted to find a solution that would make the […]

Situation ECH (Enabling Confidence at Home) is one of the largest integrated providers of retirement village accommodation and ageing care services in South Australia. A registered charity and not-for-profit organisation, the purpose of ECH is to promote self-determination and enable people to live confidently at home and have the best possible life as they age. […]