Create a more connected, helpful in-branch banking experience with digital signage and kiosks that guide customers, promote relevant services, and keep every branch screen network centrally managed.
Transform Every Branch Visit with Digital Signage & Interactive Kiosks for Banks & Financial Institutions
Trusted by Australia’s Leading Banks and Financial Institutions
The Branch is Evolving: From Transactional Hub to Advisory Centre
Branches are shifting from transactional service points to experience-led advisory centres, where customers expect guidance, reassurance and relevant information from the moment they walk in – whether they’re there for everyday banking, a home loan, insurance, super or wealth advice.
Legacy printed posters, outdated displays and disconnected screen networks make the branch feel static, inconsistent and harder to navigate – and without a single bank branch digital signage system behind them, every update is a manual job.
1
Static Collateral Is Slow & Costly
Printing and manually updating rates, disclosures and campaigns across dozens or hundreds of branches takes weeks, and a single out-of-date poster can leave a branch showing the wrong rate.
2
Customer Friction During Wait Times
Unclear queues and silent waiting areas make service feel slower than it is, and customers leave without discovering services beyond the one they came in for.
3
Staff Tied Up with Routine Tasks
Check-ins and simple enquiries pull staff away from the lending, insurance and wealth conversations that need a person.
4
Siloed Technology and Vendors
Juggling separate suppliers for screens, kiosks, hardware and CMS across multiple locations leaves no single point of accountability and strains internal IT teams.
5
Security and Compliance Exposure
Ad-hoc screens, USB-loaded content and one-off vendor installs create unvetted endpoints on the branch network - with no reliable record of what was displayed, where, or when. IT and risk teams are left carrying a governance gap they can't evidence.
The Engagis Advantage: One Partner for Every Screen, Fully Managed End-to-End
One Accountable Partner, End-to-End
Engagis-certified technicians source, install and maintain every commercial-grade display, rate board and kiosk - so one partner is accountable for your whole branch network, not a patchwork of vendors.
Update Every Branch in Minutes
Centralised screen management for bank branches means you manage every screen across your network from one place - schedule campaigns, control who can publish, and roll out a rate change or new creative to one branch or all of them at once. Simplified asset management using drag-and-drop editing tools to create fully customised playlists and campaigns using images, videos, sounds, and other media files. Localised and rule-based content automatically tailors what each branch shows to its local audience and real-world conditions, so every screen stays relevant without manual effort.
Screens and Kiosks, One Platform
Run digital signage and self-service kiosks side by side, so customers handle check-in and simple enquiries on arrival and staff are freed for the conversations that need a person.
Bank-Grade Security Built In
ISO 27001-certified information security, role-based permissions, encryption and full audit trails, so IT and risk teams can sign off with confidence.
Screens That Never Go Dark
We proactively monitor device health, audit content, and replace faulty hardware fast under SLA, so a blank or frozen screen never undermines the experience in your branch.
Designed Around Your Branches
Before a screen goes up, we work with your teams on placement, hardware and content, so every display suits the branch layout, the customers it serves and the products you want to promote.
Helping Financial Leaders Transform Their Branch Networks
Suncorp partnered with Engagis to create a more personalised, immersive experience for customers across their branch network.
“Customers are looking for more than just financial products. Our store allows us to touch over more than traditional banking products and facilitates a unique experience with a wider source of selection for customers.”
Chris Fleming, Executive General Manager, Consumer Distribution – Suncorp
Engagis has rolled out digital signage across 119 Suncorp branches; indoor and outdoor displays showing promotions, interest rates, local marketing and events, plus welcome and staff-profile screens that orient customers on arrival. At Suncorp’s flagship Discovery Centre in Sydney, a signature curved screen reinforced the brand’s commitment to customer experience and innovation.
119 Suncorp Branches
Indoor & Outdoor Displays
Welcome & Staff-Profile Screens
Flagship Discovery Centre, Sydney
Purpose-Built Banking Digital Signage Solutions to Turn Every In-Branch Touchpoint into an Experience
Bank Lobby Video Wall Solutions & High-Brightness Window Displays
Draw in passing foot traffic with high brightness window displays built for bank branch shopfront visibility, then carry the story inside on a lobby video wall. Put your highest-value financial services front and centre – home loans, insurance, super and wealth management – alongside current rates and local content like branch staff profiles. Every display is ultra-thin-bezel, commercial-grade and rated for all-day operation.
Interactive Self-Service Kiosks
Touch screen kiosks for financial institutions streamline visitor check-in, queue management and service discovery – so customers self-serve on arrival and staff are freed for the lending, insurance and wealth conversations that need a person. Self service banking kiosk software runs the whole kiosk fleet from the same platform as your screens.
Bank Queue Management Digital Displays & Zone-Based Content
In-branch customer engagement screens keep waiting customers informed with real-time ticket callouts, financial wellness tips, local community news and relevant product content – so the wait feels shorter, the queue stays orderly and customers discover services beyond the one they came in for.
E-Paper Displays
Eco-friendly, cost-effective and versatile signage. E-paper displays are paper-like screens that only draw power when content changes, stay readable in bright light and update remotely from one central system. Ideal for teller counters, brochure stands and anywhere printed collateral quickly goes out of date, while cutting down on print.
Exit Surveys
“How did we do?” Capture real-time feedback as customers leave, turning every visit into insight that sharpens the branch experience.
Built for Bank-Grade Security & Regulatory Standards
For over 24 years, Engagis has designed, deployed and managed digital signage networks for Australia’s leading banks and enterprises. That track record is why financial institutions trust us with the security, governance and compliance standards their environments demand. Every deployment pairs secure cloud digital signage built for banking environments with bank compliant digital signage software, governed to those standards from day one.
99% Network Uptime
24/7 365 Days Helpdesk Access
Remote Diagnostics & Troubleshooting
Data Privacy & Security
Enterprise-grade encryption, role-based user permissions, and strict access governance.
Automated Audit Trails
Maintain complete logs of what content and interest rates were displayed on which screen, at what exact time.
Reliable Uptime
Offline content caching ensures displays keep running seamlessly even if the branch internet connection drops.
Ready to Upgrade Your Branch Digital Experience?
Book a tailored consultation with the specialists who design and manage digital signage for financial institutions to review your screen network goals, hardware requirements, and roll-out timeline.
Frequently Asked Questions (FAQs)
What is digital signage for banks?
Digital signage for banks and financial institutions is a centrally managed network of screens – from lobby video walls and window displays to interactive kiosks and queue displays – used to welcome and guide customers, promote relevant financial services and keep every branch’s content consistent, current and compliant.
How can banks and financial institutions improve the in-branch customer experience?
Banks and financial institutions improve the in-branch experience by replacing static posters with dynamic, relevant content: clear wayfinding and welcome screens, real-time queue updates, financial education while customers wait and localised offers tailored to each branch – while kiosks handle check-in and simple enquiries so staff are freed for the conversations that need a person.
What are the best digital signage solutions for bank branches?
The best banking digital signage solutions combine commercial-grade hardware, a secure cloud content management system, and end-to-end managed services from one accountable partner – so screens stay reliable, content is easy to update across every branch and internal IT teams aren’t left maintaining the network alone.
What financial services can in-branch digital signage promote?
In-branch digital signage can promote the full range of financial services a branch offers – everyday banking, home and personal lending, insurance, investments, superannuation and wealth management – with content scheduled by product, audience and location so each branch shows what’s most relevant to its customers.
How can financial institutions manage digital signage across multiple branches?
Financial institutions manage digital signage across multiple branches from a single cloud platform – scheduling campaigns, controlling who can publish with role-based access, and rolling out a rate change or new creative to one branch or the entire network in minutes, with content tailored to each location.
How does digital signage reduce perceived wait times in banks?
Digital signage reduces perceived wait times by keeping customers informed and engaged – showing real-time queue positions and ticket callouts alongside financial wellness tips, local content and relevant product messages that make the wait feel shorter and help customers discover services beyond the one they came in for.
Does Engagis meet the security and compliance standards banks and financial institutions require?
Yes. Engagis is ISO-certified for Information Security Management (ISO 27001), Quality Management, Environmental Management and Occupational Health & Safety Management – so the disciplined governance banks expect internally is applied to how we run your screen network. Since 2001 we’ve deployed and managed screen networks for Australia’s leading banks, with security built into every layer: enterprise-grade encryption, role-based access controls, strict access governance and automated audit trails that log exactly what appeared on each screen and when – so rates and disclosures can be evidenced in every branch. Offline content caching keeps displays running even if a branch loses connectivity, so reliability never comes at the expense of control.
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