Transforming Bevilles’ Retail Experience with Engagis

The Challenge: Navigating Digital Complexity

Bevilles, a renowned retail brand, faced several challenges on their digital transformation journey. They were using a variety of digital signage software platforms and screen providers, which created some operational difficulties and reduced the effectiveness of their digital signage. They aimed for a streamlined digital signage and music offering that could be consistently applied across all locations.

The Solution: Streamlining with Engagis

Engagis provided Bevilles with a comprehensive solution that directly addressed their challenges. Our approach included three crucial steps:

1. Comprehensive Site Audit

We initiated a thorough site audit across all Bevilles stores. This vital step offered a clear understanding of their existing digital signage infrastructure and insights into the unique characteristics of each store. It allowed Bevilles to redefine their digital signage needs, uncovering areas for improvement and paving the way for a tailored solution.

2. Unified Digital Signage Platform

Following the audit, Engagis introduced the Impress CMS, our state-of-the-art digital signage platform. This platform unified all of Bevilles’ digital signage into one powerful and intuitive system. Transitioning from multiple platforms to a single, integrated solution offered improved management and consistency throughout all stores. Our project management and installation teams coordinated the deployment of 1-2 screens per store. With exceptional support, Bevilles could now utilise a top-tier digital signage solution that was both user-friendly and robust.

3. Licensed Music Solution

Alongside the digital signage transformation, Engagis also provided a licensed music solution. This included installing speakers capable of playing brand-approved music, designed to enhance the in-store customer experience. The music solution was uniformly implemented, ensuring all customers enjoyed a consistent auditory experience across all Bevilles locations.

The Results: Unified Excellence

The solutions implemented by Engagis led to several remarkable outcomes for Bevilles:

• Enhanced Visibility: The site audit delivered unprecedented insights into Bevilles’ digital signage setup, enabling informed decision-making and strategic planning.
• Consistent Experience: By transitioning to a single digital signage platform, previous operational difficulties were resolved, resulting in a cohesive and consistent in-store experience for customers.
• Robust Support: Bevilles benefited from Engagis’ exceptional support team, ensuring the continued performance and stability of their digital signage network.
• Swift Implementation: Engagis successfully launched the digital signage and music solutions across Bevilles’ 34 stores in just one month, a testament to our efficient project management.

Engagis’ capability to transform Bevilles’ digital presence exemplifies the impact of customised digital solutions in enhancing retail experiences. Our dedication to quality and innovation continues to empower businesses in achieving greater success in their customer engagement strategies.